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Tap into CarShield's mobile app and stay connected.

Now that you have vehicle protection from CarShield, you can use our mobile app to manage it from one place, on your own time.

Click here to download:

CarShield App on Phone
“The convenience of this app is wonderful! Carshield has saved me tons of money and headache. I highly recommend!”
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“Very Easy to use. I can do almost everything I need to from the app. I like that I have all of my policy info right on my phone, and eliminates the need to carry paperwork.”
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“I love that you can file a claim from the CarShield app now!”
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Add Your Vehicle

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Add your vehicle to our app to view all your CarShield protection plan information in one convenient location.

CarShield Your Coverage Mobile

Coverage Details

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View a breakdown of your coverage and get access to your contract 24/7 so you have it when you need it the most.

View / Download / Print Contract

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View or print your contract anytime, so you have all your coverage details at your fingertips.

CarSHield American Auto Shield on mobile

Claims / 24 HR Roadside

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File a claim and upload important documents. You'll enjoy peace of mind knowing you'll have roadside assistance 24/7, anywhere your car breaks down.

Customer Support

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Have a question, suggestion, or comment? We want to hear from you!

CarShield Rewards on mobile

Exclusive Rewards

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When you're a CarShield customer, you receive exclusive rewards such as discounts on rental cars, scheduled vehicle maintenance, and more!

Got questions? CarShield has you covered.

Need help? Check here for answers to some common questions about using the CarShield app.
What do I need to get started on the app?
First download the app, then, you'll need your contract number, and the zip code you used to set up your coverage.
How do I know if my claim was paid?
Contact American Auto Shield at 1-800-856-7584 and they'll be happy to assist you.
How do I get a copy of my contract?
On the "My Coverage" page, go to "Download Contract" or "Email Contract".
Can I make a payment from the CarShield app?
Yes, simply click on the "Payments" button and then click "Make a Payment" and follow the steps.
Do I have to have a CarShield account to use the app?
Yes, you will need to be an active CarShield customer to use the app.
What happens if I get a new vehicle?
Once you contact us and switch your coverage to the new vehicle, you can replace it on the app.
Is the app available on both Android and Apple?
Yes, you can download the app on Android or Apple products.
Can I file a claim from the app?
Yes! You can use the link in the app to call claims, or even file a claim online from the app!
Do I need to update the CarShield app?
When an update is available, you will need to update the CarShield app to get the newest features.

You can grab it right now

For flexibility and convenience, put the CarShield mobile app in your hand.


CarShield could help save you thousands in potential car repairs.

Get Quote For Your Vehicle

Questions? Visit our Support Center, or get in touch:

  1-800-588-8501        Contact Us